Privacy Policy

Privacy Policy
Privacy & Data

Privacy Policy

A general overview of the kinds of information that may be gathered when you browse or shop here, how that information may be handled, and the choices that stay available to you.

Last Updated: October 20, 2026

This notice is meant to give you a plain-language overview of our general approach to personal information. It has been written with reference to widely used advertising and data-protection standards, and it covers information gathered through this website as well as through ordinary interactions with our services.

By continuing to browse or place an order on this website, you acknowledge that you have read and understood the general practices described below. If any part of this notice does not match your expectations, please stop using the website and our services.

Privacy-related enquiries can be sent to support@driftus.com.

1. Information We May Collect

Broadly speaking, information falls into two groups: details you give us directly, and data gathered automatically as you browse. Both help keep the site running, improve the browsing experience, and measure how well our marketing performs.

1.1 Information You Provide

We may receive personal details in situations such as placing an order, creating an account, or getting in touch with our support team:

  • Name and contact details
  • Email address
  • Phone number
  • Delivery and billing addresses
  • Payment details (handled by third-party payment providers; full card numbers are not retained by us)
  • Items ordered, purchase records, and related transaction details

1.2 Information Collected Automatically

While you move around the site, we and selected third-party analytics or advertising partners may gather technical and behavioural data that generally does not identify you personally:

  • IP address and a general sense of geographic area
  • Browser, device type, and operating system
  • Pages viewed, time spent, and interactions within a page
  • Referring links, traffic channels, and campaign entry points

This kind of data helps us keep the site performing well, tailor the browsing journey, gauge marketing results, and maintain site security.

2. How Information May Be Used

Information is used for the ordinary business purposes set out below, in line with common advertising and privacy practices:

  • Processing, confirming, shipping, and tracking orders
  • Responding to enquiries and helping resolve order or after-sales matters
  • Sending essential transactional messages, such as confirmations, delivery updates, and refund notices
  • Sending occasional promotional messages, which you can opt out of at any time
  • Improving site functionality, product presentation, and the overall shopping experience
  • Measuring traffic and campaign performance to refine our marketing
  • Detecting and preventing fraud, abuse, and security risks
  • Meeting legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Information is shared only with selected service providers, and only to the extent needed to run the business and fulfil orders. These providers are bound by confidentiality and data-protection arrangements and may not use your information for other purposes:

  • Payment processing services
  • Shipping and delivery partners
  • Hosting, maintenance, and technical support
  • Analytics and advertising services, including measurement and remarketing tools
  • Email and notification providers

Information may also be disclosed where required by applicable law, a court order, or a binding government request.

4. Cookies & Similar Technologies

This site may use cookies, pixel tags, web beacons, and similar technologies — including those used for advertising measurement and remarketing — to support site features and help measure results.

These tools may be used to:

  • Remember preferences and settings
  • Understand traffic, behaviour, and page performance
  • Measure conversions and improve marketing campaigns
  • Support site functionality and the overall experience

Your control: you can disable, block, or remove cookies at any time through your browser settings. Basic access to the site will not be blocked, although some personalised features and advertising-related services may not work as intended.

5. Email & Marketing

If you join a mailing list or agree to receive promotional messages, we may occasionally send product news, offers, and related content.

Unsubscribing: every promotional email includes an unsubscribe link at the bottom. You can also send an opt-out request to support@driftus.com.

Please note that essential order-related messages — such as confirmations, delivery updates, and after-sales notices — are needed to complete a transaction and cannot be opted out of.

6. Data Security

We apply administrative, technical, and physical measures intended to help protect personal information against unauthorised access, disclosure, alteration, loss, or misuse. Commonly used encryption helps protect data while it is being transmitted and stored.

No method of online transmission or electronic storage is entirely secure; even so, we take commercially reasonable steps to safeguard the information you share with us.

7. Your Privacy Rights

Depending on where you live, you may have certain rights over your personal information, for example:

  • Accessing the information we hold about you
  • Correcting information that is inaccurate
  • Requesting that your information be deleted
  • Opting out of targeted marketing and advertising

To exercise any of these rights, send an email to support@driftus.com. We may ask you to verify your identity before a request is processed.

8. Children's Privacy

This website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13. If we learn that such information was collected unintentionally, we will remove it from our records promptly.

If you believe a child may have shared personal information with us, please get in touch so we can take appropriate action.

9. Third-Party Links

This website may include links to third-party sites for convenience. We do not control their content, privacy practices, or the way they handle data.

We are not responsible for how third parties manage your information. Before sharing personal details with any external site, please review its privacy policy.

10. Changes to This Policy

This policy may be updated from time to time to reflect changes in our services, technology, advertising practices, or legal requirements.

Revised versions will be posted on this page together with an updated date and take effect when published. Continued use of the website after an update means the revised terms are accepted.

We value privacy and aim to provide a safe experience for every visitor.
Contact Email: support@driftus.com